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Question
The system halt on first boot up screen when SATA ODD connected. How do I fix it?


Answer
The issue can be solved by updating BIOS, please download and update it.


Question
Does PT800CE-A V1.0 support dual channel DDR400?


Answer
The PT800CE-A V1.0 supports DDR400 but doesn't include dual channel technology.


Question
The system always hangs up when a Prescott CPU is installed, how to fix it?


Answer
Please update BIOS to (cea630.bin) attached to solve it. You can link the website below to know how to use flash utility correctly.

http://www.ecs.com.tw/extra/flashutl/index.html



Question
Has ECS released a new BIOS for PT800CE-A to support 200GB HDD?


Answer
Please link the website below to download the latest BIOS to support it. (Download -> BIOS)
Please refer to Product page - Download tag



Question
Why did the system hang up after I connected an USB card reader with USB2 connector?


Answer
1.Please refer to the user manual of PT800CE-A on page 25 and confirm the card reader is connected with USB header properly according to the pin assignment.
2. Please download the latest BIOS to update it from the following link. (Download -> BIOS)
Please refer to Product page - Download tag



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